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Nutech’s Total
Solution
Nutech is more
than just software. Nutech provides a Total
Solution that will provide a world-class data
collection system that covers all possible
client needs from software to support. Besides
software, the Total Solution also includes
hardware, ROI analysis, System Requirements
Definition, consulting services, project management,
training, implementation assistance and a
Viewpoint Support and Site Care program. In
the words of one of our clients: "Anybody
can sell software, but it’s the support
behind the software that makes it worth it."
Services
Hardware
| ROI
Analysis | System
Requirements Definition
| Consultation
Services
Project
Management |
Training
| Implementation
Assistance |
Viewpoint
Support and Site Care Program
Consultation Services
Nutech will provide consulting services on the best way to implement your data collection project based on how you run your business. You will receive the full benefit of our years of experience and knowledge within various industries to help you optimize your productivity and efficiency.
Project Management
Nutech’s experience in data collection has resulted in a fine-tuned project management system that is organized and systematic. The approach is designed to deliver the client’s system on-time and within budget. The process includes detailed reporting and scheduled updates on the status of the project from highly qualified and responsive project managers.
With Nutech you do not need to be the expert in data collection. Nutech are the experts and will help you manage your project from the SRD, ROI, kickoff process to the final go-live stage and beyond.
System Requirements Definition (SRD)
Is a blue print of all the areas in your organization that you should consider including in your data collection project. This will give you a complete picture of the various areas that would benefit from automating the data collection procedures and thereby increasing the value of your project.
Hardware
Clients have
the option of purchasing their hardware through
Nutech. See Viewpoint
Support and Site Care Program
for additional value-added benefits when ordering
your hardware through Nutech.
ROI
Analysis
Nutech can
provide you with the hard facts on your specific
cost-savings and pay-back period when you
invest in Viewpoint as your data collection
solution. Nutech can provide a preliminary
ROI analysis or a more in-depth ROI based
on a System Requirement Definition analysis
of your data collection needs.
Training
Nutech will
train as many of your staff as you choose.
Clients have found that a more cost-effective
option is to have Nutech train one to two
of their staff who become the in-house experts
on Viewpoint and who can train the other users.
Implementation
Assistance
Nutech is
available to provide implementation assistance
when and if the client requires this service.
Many of our clients’ IT personnel have
rolled out Viewpoint to other areas within
their organization after the initial implementation
of the data collection system. Nutech has
been available if the clients required our
support with these roll-outs.
Viewpoint
Support and Site Care Program
Long-term
client relationships are important to Nutech.
After listening to various client needs, Nutech
developed the Viewpoint Support & Site
Care Program (VSSC). The main goal of the
program is to give clients peace of mind,
knowing that the Nutech experts are there
when they need them. To achieve this goal
it meant including value-added features that
go beyond the typical warranty and upgrades.
The result is a comprehensive support program
that has put Nutech above the crowd.
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